Order shipment delay

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Order shipment delay
By:
Post # 1
I placed order on Sunday. It hasn't been shipped yet.
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Re: Order shipment delay
By: Moderator / Adept
Post # 2

Unfortunately, the moderator that processes orders in the site shop hasn't been on since January 2nd, 2023. I'd suggest sending a message to the site administrator about it and asking him about the processing of the order.

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Re: Order shipment delay
By:
Post # 3
How do I get to the site administrator?
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Re: Order shipment delay
By: Moderator / Adept
Post # 4

You can e-mail the Site Administrator through his Profile on SOM at https://www.spellsofmagic.com/profile.html?profile=1

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Re: Order shipment delay
By:
Post # 5
No reply yet. I really need the product. I didn't know it will take this long.
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Re: Order shipment delay
By: / Novice
Post # 6

I do not work for the online store. I am only givinginformation provided on the online shop. According the shipping information from the store, orders in the USA can take 1-2 days to ship while 3-5 business days to arrive. International orders can also take 15 days for delivery. I am sure it could sometimes take international orders longer to be shipped. Orders can be delayed at a country's border too. Larger orders and items might take longer.

Shipping Information:https://www.spellsofmagic.com/shop_shipping.html
Store's Contact Form:https://www.spellsofmagic.com/contact.html?comment=store

The store even has a phone number listed on the bottom right of online store saying "Online Store Help".

The website's administrator mightbe busy. It may take him time to contact you back. A little patience goes a long way. :)

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