By: Brysing Moderator / Adept Dec 28, 2015
Post # 1
I keep getting messages telling me that a member has had to open a new account as their "message limit has been reached".
I've been sending and receiving messages for ten years, often up to fifty a week, and I have never reached any "limit".
So the next time you reach a "limit", try this.
Go to your Default mail, and Delete all messages that are over a week old.
From my knowledge message limits can be reached through two methods. Most common is when a member sends a great deal of messages in a short time, such as when they're messaging two or three friends, or when the account has been gagged.
If you've reached a message limit, it takes anywhere from an hour to two for it to reset so long as you don't keep trying to send messages or the time will start over. If you've reached the limit due to a gagging, it's unlikely it will reset.
If the chat says "You are not allowed to chat!" or something similar you have been gagged.
If it doesn't say that, it means there is an issue with that particular account and I would mail Pet directly as it is a website issue. Make sure when you do that it is very, very clear and you use a subject title that will make it obvious, such as "Mail Issue" or "Mail Glitch". Then you will make a short explanation of what the issue is; don't drag it on, just say it and be done with it.
As for the number of mails in the Default mail, that makes no difference. I have almost 1300 mails in my mailbox and the oldest one is from May 19, 2013. I've never had an issue sending mail under this account as I don't send out large numbers of mails in a short period of time.