First off if people actually have a good question that needs an answer to give them hope, mora crushes it. She just throws out random answers. Why doesn't someone that actually do readings do this instead of a robot?
Mora is like one of those things that you ask a question and you shake is and an answer appears. she is not actually doing a reading.
The site cannot employ someone to have a reading, because then the site it self will get clogged up because there would be so many people using it at the same time. so they get a robot to do it. Only Mora is automated and doesn't really do anything.