I heard of a woman who died but came back after 40 minutes. She said she saw a light, felt at peace and could sense [not see, sense] her dead father. It was a wonderful story, maybe it happened, but I think in these 'near death experiences' we see what we want. It's our mind trying to calm ourselves as we die. No one really knows what happens, so believe what you want.
Regarding the bible passage, you have two options, go with the bible was written/edited by man and you shouldn't believe everything it says, or you can believe 'the Lord works in mysterious ways' and it was part of his plan. Personally I don't believe in the bible, heaven or hell, so I can't weigh in on what happened there.