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Forums -> Comments -> live chat

live chat
By:
Post # 1
Ok so I'm not sure how I even did this but somehow the chat is open on the right side of my screen. It scrolls me down every time someone says something. Can someone tell me how to turn it off? Thanks.
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Re: live chat
By:
Post # 2

Are you using the website by your cell - phone, maybe ?

Most of the time such problems appear while surfing here ( being online in this site ) after hearing about several complaints about the same compalin showing again and again while being on by using phones and tablets. Some other people complained about the same problem in the past, if my memory isn't misleading me as always :D

I agree that this is a bugging problem, but as most of the problem it has a very simple solution.

Simply go to the chatter and see the words written under it , there you will find these words : " * Toggle full screen or webcam chat " .
To make the chat window dissapear and not bug you again, press on of the underlined words only once.
After you do that, the page will refresh itself but instead of seeing the same window with the chat - you will be at SoM but won't see the chat window.
And ta da , your problem is solved and the chat window disappeared..

After doing that you may keep being on the site and enjoying using it without having bugging problems with the chat window. It will dissapear.

Note : this method does not work only with people who surf here by the phone, it also works in the regular website for people who are here by using computers. So if the problem did not show while using the phone you can use this method anywhere.
So even if one who has computer is bugged by this problem - following these instructions will make the chat window dissapear and get rid of the problem. It is a solution for everyone.
I hope it helps and that this will make the problem to dissapear.

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Re: live chat
By: Moderator / Adept
Post # 3

I was unaware of this issue. New users will have onpage chat disabled by default now instead of enabled.

A new version of the chatter and website is being built as well and this problem will be fixed in the new version.

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Re: live chat
By: Moderator / Knowledgeable
Post # 4
Can you implement, in the new site and chat version, a fix for people who use iPhones, iPod touches and such? I know several people who have (had) a problem with communicating in the chat room with third Apple mobile devices, but no problem with other mobile devices. I know that I've had this problem my self.
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Re: live chat
By:
Post # 5
Thanks, magickal, that did the trick. And yes I'm using an android.
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Re: live chat
By:
Post # 6

You're welcome, lol. I have came to this conclusion after I accidentally pressed one of these underlined buttons while I was using the chatting service.

As for Vanity , I think that it would be the best to keep it as a surprise, don't you think ? :D

I think that all of us are as excited as you are and perhaps even more. I think that the updates will be probably presented in the site updates thread. Correct me if I'm wrong.

Can't wait !

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Re: live chat
By: Moderator / Knowledgeable
Post # 7
Well it's not really a matter of whether it's left a surprise or not. It's about letting it be known a problem I've noticed firsthand, and with multiple other people, and asking if this can be fixed with the update.
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Re: live chat
By:
Post # 8
I guess I must've clicked "on screen" on accident, easy to do on the little touch screen. The weird thing is I wasn't using chatter. I noticed the options there but I figured it wouldn't do anything until I passed the chatter test, which I don't really care to do. Anyway, it's over, but hopefully the thread can be useful if anyone else has this issue.
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