Magic Forums

So I bought a Ouija board for $29.95 USD from Barnes and Noble bookstore. Its made by Hasboro Gaming, glows in the dark, etc. I was told that this board still works like any other Ouija board, except I can't get it to work. I live in a college dorm where I cannot light candles or incense. I cannot get any spirits to make contact with me. The first spirit I tried to make contact with was my late grandfather whose ashes I held in a vial in my hand while trying to make contact. But nothing happened. I waited, asking questions, waited for any answers, and got nothing. The board came with no extensive directions other than the type of batteries needed for the planchette's light. What can I do to be able to communicate with spirits with my board?